FeedValue vs UserVoice
UserVoice starts at $899/mo ($10,800/year). FeedValue starts at $19/mo. Both collect feedback, but at very different price points and for very different teams.
TL;DR
UserVoice is enterprise feedback management: $10.8K/year minimum, 4-6 week onboarding, dedicated CSM, Salesforce integration. FeedValue is self-serve feedback collection: $19/mo, 2-minute setup, AI triage, developer SDKs. If you have 50+ employees and enterprise budget, consider UserVoice. For everyone else, FeedValue does the job at 2% of the cost.
Feature comparison
Enterprise platform vs self-serve widget
| Feature | FeedValue | UserVoice |
|---|---|---|
| Starting price | $19/mo | $899/mo |
| Annual cost | $228/year | $10,800+/year |
| Pricing model | Flat monthly | Annual contract |
| Self-serve signup | ||
| Embeddable widget | ||
| Reaction widgets | ||
| AI categorization | ||
| Feature voting | ||
| Salesforce integration | ||
| Dedicated CSM | ||
| Webhooks | Pro ($49) | |
| White-label | Pro ($49) | |
| SSO/SAML | ||
| API access | All plans | |
| Setup time | 2 minutes | 4-6 weeks |
The pricing gap
UserVoice: enterprise pricing
UserVoice has been around since 2008 and built a comprehensive enterprise platform. The pricing reflects that:
- - Minimum $899/mo ($10,800/year)
- - Average customer spends ~$21K/year
- - No self-serve option -- sales call required
- - 4-6 week guided onboarding
- - Annual contracts only
FeedValue: 2% of the cost
$19/mo Starter ($228/year) vs $10,800/year. That's 2% of UserVoice's cost. Self-serve signup, 2-minute setup, no sales calls. You get AI categorization, content-based routing, reaction widgets, and developer SDKs. No enterprise overhead.
When to choose each
Choose UserVoice if...
- - You're a company with 50+ employees and a product org
- - Deep Salesforce integration is a requirement
- - You need a dedicated CSM and guided onboarding
- - Enterprise compliance (SOC 2, GDPR DPA) is mandatory
- - Budget for $10.8K+/year is available and justified
Choose FeedValue if...
- - You're a solo founder, indie hacker, or small team
- - Self-serve setup matters -- you want to start in 2 minutes
- - $19/mo is more realistic than $899/mo
- - You need embeddable widgets with developer SDKs
- - AI triage and content-based routing are valuable
Common questions
$19/mo, not $10,800/year
FeedValue gives you feedback collection with AI triage at 2% of UserVoice's cost. Try it free for 7 days.