AI-Powered Routing

FeedValue + Slack

Bug reports to #bugs. Praise to #wins. Complaints to #urgent.

AI categorization
Content-based filters
30-second setup
Content-Based Routing

AI decides which channel gets what

Every piece of feedback is categorized by AI. Content filters route each category to the right Slack channel.

"The payment form breaks on mobile Safari"

bug_report#engineering-bugs

"This new onboarding flow is so much better!"

praise#wins

"Been waiting 3 days for support and no response"

complaint#urgent-feedback

Connect in 3 steps

From zero to AI-routed Slack notifications in under a minute.

1

Connect Slack

Click 'Add Integration' in your FeedValue dashboard, select Slack, and authorize with OAuth.

2

Pick channels

Choose which Slack channels receive which types of feedback. Map categories to channels.

3

Set content filters

Configure rules: bug_report goes to #bugs, praise to #wins, complaints to #urgent. Done.

Who uses this

Teams that live in Slack and want feedback routed intelligently.

Support teams

Complaints and bug reports appear in #support instantly. Respond before users escalate.

Product teams

Feature requests land in #product-feedback. Discuss and prioritize without leaving Slack.

Founders

Praise goes to #wins to boost morale. Complaints to your DMs so nothing slips.

Ready to connect Slack?

Start your 7-day free trial. Slack integration is included in all Pro plans.

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